Delivery

The majority of our domestic shipping is done using Interlink Express for UK and European destinations and FedEx or TNT for international destinations. Once your order has been processed a tracking number will be produced which we will pass on to you.

All of our couriers, Interlink Express, TNT and FedEx require a signature for a successful delivery so please make sure that there is someone at the delivery address to sign for your package. (Or get it delivered to work)

Interlink Express offer a 1 hour delivery window text notification on UK deliveries - so if you are delivering to a UK address, enter your mobile number when you place your order and you will get a text message on the morning of delivery with a '1 hour delivery window'. You can then go out and get on with your day, and just be in the house for one hour.

In some cases where a courer delivery is not a suitable option we may use other couriers or similar postal services - we will do this automatically so that there is not a lengthy delay between placing your order and shipping your order.

The delivery times stated on our delivery options page are the time taken for your order to be delivered once it has left our premises and not the time taken to handle your order. If you are selecting the 24 hour option, and your order has been completed before 10:15am there is a very high chance your order will arrive the next day. If your order is not completed before 10:15am, we are unable to guarantee your order will arrive the next day. 

If you have any questions about the delivery of you order please do not hesitate to get in touch via the contact form.

24 Hour Delivery is the time it takes for the item to be delivered once it has been despatched from our warehouse - and not from when you place your order. During busy periods we may experience delays in getting your order out of the warehouse, but this is rare.